According to the National Retail Federation and the University of Florida, the No. 1 shrinkage offender is the dishonest employee.
Mark R. Doyle, president of Jack L. Hayes International Inc., a loss-prevention and inventory shrinkage-control firm stated, “The employees know all of our systems and controls. They know there’s going to be times when we don’t comply with those systems. So they wait and they take advantage.” Read the whole story here.
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